I ordered this mini stepper for my office and the color combo looked cute. When the package arrived, I immediately noticed broken plastic pieces inside the box as soon as I opened it. The stepping pad was cracked right at the screw mount. I requested a replacement, but the second unit arrived with the exact same issue! The plastic pad cracked in the same spot.
At this point it’s obvious the problem isn’t random.
The plastic used for the stepping pads is too thin, and the way the product is packed doesn’t protect the pads from pressure during shipping. Both boxes had loose plastic fragments, and neither unit survived transit.
I wasn’t able to use either stepper, so I can’t comment on performance, but based on the build quality and repeated damage, I cannot recommend this product. The manufacturer needs to improve both the material strength and the packaging before this will be reliable.